My Process

As a mixed-methods and AI-native researcher, I balance speed and reliability from discovery to delivery. To learn more about my approach to data-informed product research, view various case studies of my work.

UNDERSTAND

I use mixed-methods approaches, studying both qualitative and quantitative data, to understand user’s behaviours, needs and pain points.

ANALYZE

I use machine learning and AI as a trusted assistant to make sense of large amounts of data to expedite my research from planning to synthesis.

EXPERIMENT

I build rapid prototypes using pen & paper, generative AI and Arduino to study user perceptions & behaviour, and facilitate co-creation.

SYNTHESIZE

I create order out of chaos by distilling both qualitative and quantitative data into simple to understand research artefacts.

COMMUNICATE

I simplify complex problem spaces through triangulated and holistic data storytelling to influence product strategy.